as a regular checkup for my hypertension. When I arrived for my 8:45 appointment, I was told that the doctor was running about an hour behind. Unpleased by this, I asked if I could reschedule. The person at the front desk said that I’d be better off waiting and that they’d probably catch up quickly if they hadn’t already. I asked again if I could reschedule. Total of three times. The lady wouldn’t let me reschedule. So I waited in the waiting room for 5 minutes, at which time I was called back. Then I sat in the little room with fewer magazines for another 55 minutes. Apparently the lady at the front desk doesn’t get the concept of how people “catch up”. When I’m really fucking busy and someone says “maybe I can come back next week”, I say “that would be awesome!” The only way to catch up is for people to cancel or reschedule. So I finally saw the doctor, which took all of 5 minutes. Then I had to go wait in line at the lab for another 30 minutes. I was so furious by the time I left that my blood pressure had probably gone up significantly. Did I have any recourse with the lady who wouldn’t let me reschedule? *sigh*